Terms of Service — MinMax Strategies LLC

    Plain language summary: By using this website or engaging MinMax Strategies LLC for services, you agree to these terms. We'll always do our best work, but we can't guarantee specific outcomes. AI-generated outputs require your review and approval. Michigan law governs any disputes.
  

1. Acceptance of Terms

By accessing or using the MinMax Strategies LLC website (www.minmaxstrategiesllc.com) or by submitting an inquiry or contact form, or by engaging MinMax Strategies LLC for professional services, you ("Client" or "you") affirmatively agree to be bound by these Terms of Service ("Terms") and acknowledge that you have read them.

If you do not agree to these Terms, please do not use this website, submit any form, or engage our services.

These Terms apply to website visitors and to clients who engage MinMax Strategies LLC for consulting, automation, training, or related services. A notice linking to these Terms is displayed on our contact form. Signed service agreements (Master Service Agreements and Statements of Work) govern specific engagements and take precedence over these Terms where they conflict.

2. About MinMax Strategies LLC

MinMax Strategies LLC is a single-member limited liability company organized under the laws of the State of Michigan. We provide AI integration consulting, workflow automation, IT consulting, and related professional services primarily to small and mid-sized businesses.

Contact:
MinMax Strategies LLC
Grand Rapids, Michigan
Email: jeremy@minmaxstrategiesllc.com

3. Website Use

Permitted Use

You may use this website for lawful purposes related to evaluating or engaging MinMax Strategies LLC for professional services. You may not use this website to:

Transmit spam, malware, or other harmful content
Attempt to gain unauthorized access to any system or data
Scrape, harvest, or collect contact information for unsolicited outreach
Impersonate MinMax Strategies LLC or any individual associated with it
Violate any applicable local, state, or federal law

Website Availability

We make reasonable efforts to keep the website available but do not guarantee uninterrupted access. We may modify or discontinue any part of the website at any time without notice.

ROI Calculator

The ROI Calculator on this website is provided as an informational tool only. Results are estimates based on industry averages and your inputs. They do not constitute a guarantee of savings, returns, or outcomes from any MinMax Strategies engagement. Actual results will vary based on your specific circumstances.

4. Professional Services

Engagement Requirements

All professional service engagements require a signed Master Service Agreement (MSA) and Statement of Work (SOW) prior to commencement of work. Submission of a contact form or inquiry does not constitute a service agreement or obligation on the part of MinMax Strategies LLC.

Payment Terms

Unless otherwise specified in a signed Statement of Work:

50% of the total project fee is due before work begins
Remaining balance is due upon project completion or per milestone schedule in the SOW
Invoices not paid within 30 days of the due date accrue interest at 1.5% per month on the outstanding balance
Client is responsible for any collection costs, including reasonable attorney fees, resulting from non-payment

Scope of Work

Services are defined by the applicable Statement of Work. Requests outside the agreed scope will be addressed through a written Change Order before additional work commences. MinMax Strategies LLC reserves the right to decline out-of-scope requests that are not formalized.

Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, access to necessary systems, and required approvals. Delays caused by the client may affect timelines and will not constitute a breach by MinMax Strategies LLC.

5. AI-Generated Content — Important Disclaimer

MinMax Strategies LLC uses artificial intelligence tools in some service engagements. AI-generated content is always reviewed and refined by a qualified human professional before delivery. However, the Client is responsible for independently reviewing, verifying, and approving all deliverables — including AI-assisted outputs — before using them in any business, legal, financial, marketing, or operational context.

MinMax Strategies LLC makes no warranty that AI-generated content is accurate, complete, error-free, or suitable for any particular purpose. The Client assumes full responsibility for decisions made based on any deliverable provided.

This disclaimer supplements (and does not replace) any AI liability provisions in your signed MSA or SOW.

6. Intellectual Property

Website Content

All content on this website — including text, graphics, logos, images, and code — is the property of MinMax Strategies LLC and is protected by applicable copyright and intellectual property law. You may not reproduce, distribute, or create derivative works without express written permission.

Client Deliverables

Ownership of deliverables created during a service engagement is governed by the applicable MSA. Unless otherwise agreed in writing, upon receipt of full payment, clients receive a license to use deliverables for their intended business purpose. MinMax Strategies LLC retains ownership of all pre-existing tools, frameworks, templates, methodologies, and intellectual property developed independently of the engagement.

Third-Party Tools

Some services involve third-party platforms and tools (e.g., Anthropic Claude, automation software). Use of those tools is also subject to those providers' terms of service. MinMax Strategies LLC is not responsible for changes to or discontinuation of third-party platforms.

7. Confidentiality

MinMax Strategies LLC treats all non-public business information shared during an engagement as confidential. We will not disclose your confidential information to third parties except as required to deliver services or as required by law.

Specific confidentiality obligations — including mutual NDA terms — are addressed in signed service agreements.

8. Disclaimers and Limitation of Liability

No Warranty

This website and all information on it are provided "as is" without warranty of any kind, express or implied. MinMax Strategies LLC does not warrant that the website is free from errors, viruses, or other harmful components.

Results, savings, and timelines described on this website are based on industry research and typical client outcomes. They are not guarantees. Your results will depend on your specific business circumstances, implementation effort, and other factors outside our control.

Limitation of Liability

To the maximum extent permitted by Michigan law, MinMax Strategies LLC's total liability to you for any claim arising from use of this website or our services shall not exceed the total fees paid by you to MinMax Strategies LLC in the three (3) months preceding the claim.

MinMax Strategies LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, even if advised of the possibility of such damages.

Professional Advice Disclaimer

Nothing on this website constitutes legal, financial, accounting, or other licensed professional advice. Consult qualified professionals for advice specific to your situation before making business decisions.

9. Indemnification

You agree to indemnify and hold harmless MinMax Strategies LLC, its members, officers, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorney fees) arising from: (a) your use of this website in violation of these Terms; (b) your breach of any applicable law; or (c) your misuse of any deliverable or AI-assisted output provided by MinMax Strategies LLC.

10. Termination

MinMax Strategies LLC reserves the right, in its sole discretion, to suspend or terminate your access to this website or any related services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to MinMax Strategies LLC, other users, or third parties.

Termination of website access does not affect the terms of any signed MSA or SOW then in effect. Sections 5 (AI Disclaimer), 6 (Intellectual Property), 7 (Confidentiality), 8 (Disclaimers and Limitation of Liability), 9 (Indemnification), and 12 (Governing Law) survive any termination of these Terms.

11. Force Majeure

MinMax Strategies LLC shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, power outages, internet or telecommunications failures, third-party platform outages (including AI service providers), government actions, labor disputes, or other events outside our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, MinMax Strategies LLC will notify the affected client as soon as reasonably practicable and will use commercially reasonable efforts to resume performance. Project timelines affected by Force Majeure Events will be extended by the duration of the disruption.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law provisions.

Any dispute arising from these Terms or your use of this website shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Kent County, Michigan.

13. Changes to These Terms

We may update these Terms at any time. We will update the "Last Updated" date at the top of this page when changes are made. Continued use of the website after updates are posted constitutes acceptance of the revised Terms.

For active service engagements, changes to these Terms do not modify the terms of your signed MSA or SOW without a written amendment signed by both parties.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.

15. Waiver

No failure or delay by MinMax Strategies LLC in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of that right or remedy. Waivers must be in writing to be effective.

16. Entire Agreement

For website visitors, these Terms (together with our Privacy Policy) constitute the entire agreement between you and MinMax Strategies LLC regarding use of this website. For clients with signed service agreements, those agreements — along with these Terms and the Privacy Policy — constitute the full agreement governing the relationship.

17. Contact

Questions about these Terms should be directed to:

MinMax Strategies LLC
Grand Rapids, Michigan
Email: jeremy@minmaxstrategiesllc.com
Website: www.minmaxstrategiesllc.com